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policy

Shipping Policy

Thank you for choosing us to source your Persian carpets. We provide free shipping for all sales within the UK. For international shipping, please contact us to arrange as there will be additional transport fee which will need to be applied. Shipping times may vary based upon your location in the world. In the case of potential shipping disruptions, you will be provided with tracking information. The responsibility will fall to the customer to manage this and contact the distributer where necessary,

Privacy Policy

We understand that data protection is important. We would like you to know that your data is safe and you can rest easy. We do not pass on any information to third party organisations.

Customer care

KD Carpets Gallery takes great pride in their service. If you are not happy with your order for any reason, please contact us to resolve any issues.

refund policy

We are happy to exchange or refund any order within 14 days of purchase. The item must be in the exact condition as it was upon purchase.

Terms and conditions

General Terms and Conditions

Please read these Terms and Conditions carefully. They explain the use of the site, placing orders and copyright information through our desktop or mobile site at www.kdcarpetsgallery.com

1. Terms of Sale

All our offers and promotions are subject to availability and are offered without any obligation. When you place an order, the agreement will be in place upon acceptance of your order and your email receipt.

2. Usage of our site

2.1 By using this site and placing an order, you agree to the terms and conditions laid out in this document.

2.2 Each offer and transaction established through this site is maintained by these terms and conditions.

2.3 Any customer using our site on behalf of a third party also agrees to our terms and conditions by agreeing through the original customer.

2.4. We reserve the right to make changes to this site and to these terms and conditions at any time and we advise that you check the terms and conditions each time you order to ensure you have the full information.

2.5 You agree to use this site responsibly and in line with these terms and conditions and the local laws.

2.6 Without limitation, no element of the content can be used as a trademark service, violation of privacy, copyright infringement or any other unlawful manner.

2.7 You agree to not use this site to order products which could be unlawful or harmful in any way.

2.8 We reserve to right to refuse orders for any reason at any time. We will terminate orders if the user has been found to be violating these terms and conditions. It is your responsibility to use this site in accordance with our terms and conditions. You agree to all elements of this document.

3. Copyrighted Materials

3.1. This site contains images, fonts, photographs, designs, artwork, and other information which are either the property of KD Carpets Gallery or we have sought the appropriate licensing agreements from the owners.

3.2. It is strictly prohibited to use any of the above-mentioned content except as expressly allowed in these KD Carpets Gallery. This includes downloading, sharing or any other usage of our content.

4. Warranty

This site and our content do not come with any warranty of any kind. We will make reasonable efforts to display our products accurately, but we do not warrant that our images are exactly like the content on the site as they are handmade and may differ slightly from the content on the site.

5. Limitation of Liability

KD Carpets Gallery accepts no liability for incidental or indirect damages of any kind. Damages to the item in transit must be taken up with the courier and not KD Carpets Gallery. In no event is KD Carpets Gallery liable for any damages due to inappropriate use of this site or our products made.

As many of our products are decades old, some evidence of this age could be apparent in the product, We will make every effort to highlight the age and evidence as necessary.

6. Site Feedback

Any feedback, comments or suggestions provided to KD Carpets Gallery shall become the exclusive property of the company. By providing your feedback, you waive any right to the information and agree to KD Carpets Gallery ownership of said content. You agree that KD Carpets Gallery shall be free to use such information on an unrestricted basis.

7. Miscellaneous